✶ . Terms & Information

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1. General: All products sold through this website are designed and fabricated by Natalie Waldram. By placing an order or inquiry, you agree to these terms.

2. Made to Order: All pieces are made to order. Lead times may vary and will be communicated at time of purchase.

3. Handmade Variation: Each piece is hand sculpted. Minor variations in finish, form, and dimension are inherent to the handmaking process and are not considered defects.

4. Returns & Damages: Due to the made-to-order nature of all pieces, we do not accept returns or exchanges. If your piece arrives damaged, please contact us within 48 hours of delivery with photographic evidence and we will work to resolve the issue.

5. Shipping: Shipping costs and methods are communicated at time of purchase. Risk of loss and title for items pass to you upon delivery to the carrier.

6. Installation: Wall-mounted pieces must be installed using appropriate fixings for your wall type. Natalie Waldram is not responsible for damage or injury resulting from improper installation.

7. Limitation of Liability: To the fullest extent permitted by law, Natalie Waldram shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of any product.

8. Contact For any questions: here